Privacy Policy
Last updated: May 2025
Information We Collect
We collect only the information necessary to deliver our services. This includes your name, email address, and project details submitted through our contact form or during consultation bookings. For payments, we use Stripe — your card details are processed directly by Stripe and are never stored on our servers.
Payments via Stripe
All payments for consultation packages and project deposits are processed through Stripe. We do not store your credit card number, expiry date, or CVV. Stripe handles payment data in accordance with PCI-DSS standards. For details on how Stripe processes your data, please refer to Stripe's Privacy Policy.
How We Use Your Information
Your information is used solely to: (1) deliver your purchased consultation or project, (2) communicate about scheduling and deliverables, (3) send payment receipts, and (4) respond to inquiries. We do not sell, rent, or share your personal data with third parties for marketing purposes.
Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or destruction. Project files and client materials are stored securely. Access is limited to team members directly involved in your project. We use encrypted connections (HTTPS) across our entire website.
Cookies
Our website uses essential cookies to ensure proper functionality. We do not use tracking, analytics, or advertising cookies. No third-party advertising scripts are installed on our site.
Your Rights
You have the right to request access to, correction of, or deletion of your personal data. You may also request a copy of any data we hold about you. To exercise these rights, contact us at support@therapidrabbit.com. We respond to all requests within 30 days.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. Significant changes that affect how we handle your data will be notified by email to active clients.